One of the hottest areas of competition in the telecommunication arena is between Verizon and its DSL Internet service and cable companies that provide high-speed Internet. One of the marketing ploys Verizon used to increase its market share was to promise its customers a monthly “price for life” of as little as $29.95 per month, so long as they completed a two-year contract and maintained continuous service thereafter. It appears that Verizon may have regretted its generous offer, and it may be taking any opportunity to back out of those contracts.
Some consumers have reported that Verizon has employed what may be an unfair and deceptive practice to get out of its “price for life” promises. Verizon “accidentally” terminates an account with the “price for life” term, and when customers want their service reconnected, Verizon then claims that the original offer is no longer available. For example, one consumer noted that her bill increased unexpectedly, and when she called Verizon to complain, her account was “disconnected”, and she was informed that the “price for life” deal she had was no longer available.
Our attorneys are investigating a potential claim against Verizon for failing to honor its “price for life” obligations. If you or anyone you know had a “price for life” deal that Verizon, or any other company, reneged on, contact us to discuss your legal options.