As part of its function of providing cable and internet service, Comcast collects personal information – such as names, addresses, social security numbers, and credit card numbers – from its customers.
However, what happens to customers’ personal information after they no longer use Comcast’s services? Apparently, according to a complaint filed in federal court, after consumers terminate their service with Comcast their personal information remains in Comcast’s possession indefinitely, in violation of the Cable Communications Policy Act. If you or someone you know is a former Comcast customer concerned about the security of your private information, please contact us to discuss your legal rights.