Did you stay at a Trump Hotels property between July 2016 and March 2017? If so, your personal payment card information may have been accessed by unauthorized parties.
Every day, consumers entrust sensitive information to the businesses they patronize. Accordingly, businesses such as Trump Hotels, and the vendors they hire to manage the information provided by their customers, owe a duty to their customers to securely maintain that information in confidence, and they must maintain sufficient safeguards to prevent criminals from accessing that information.
Unfortunately, it appears that Trump Hotels may have failed in its duty to maintain the security of its customers’ credit card information. According to a letter filed by Trump Hotels with California’s attorney general on June 30, 2017, Sabre Hospitality Systems, a service provider used by Trump Hotels to facilitate the booking of hotel reservations, informed Trump Hotels on June 5, 2017, that “an unauthorized party gained access to account credentials that permitted access to payment card data and certain reservation information for some of our hotel reservations processed through Sabre’s [Central Reservations System].” According to the letter, “[t]he unauthorized party was able to access payment card information for some hotel reservations at certain properties . . . , including cardholder name, payment card number, card expiration date, and potentially card security code” and “[i]n some cases, . . . guest name, email, phone number, address, and other information.”
The notice from Trump Hotels also provides a list of the 14 locations where payment information provided for bookings is believed to have been compromised, along with the relevant booking dates of the affected reservations.
Trump Central Park – 11/18/2016-11/20/2016
Trump Chicago – 11/13/2016-11/23/2016
Trump Doonbeg – 11/4/2016-11/21/2016
Trump Doral – 11/19/2016-11/20/2016
Trump Las Vegas – 11/18/2016-3/7/2017
Trump Panama – 11/18/2016-2/5/2017
Trump Soho – 7/5/2016-11/20/2016
Trump Toronto – 11/18/2016-11/21/2016
Trump Turnberry – 11/18/2016-11/18/2016
Trump Vancouver – 11/8/2016-11/19/2016
Trump Waikiki – 11/18/2016-11/20/2016
Trump DC – 11/7/2016-3/9/2017
Trump Rio De Janeiro – 11/7/2016-11/19/2016
Albemarle Estate – 11/6/2016-11/18/2016
Any potential data breach should be taken very seriously, as the personal harm that can result is limitless and may include fraud or identity theft. Here, Trump Hotels customers’ personal payment information has fallen into the hands of criminals and may soon be, if it has not already been, used for fraudulent purposes.
Attorneys at Finkelstein, Blankinship, Frei-Pearson & Garber, LLP have successfully recovered millions of dollars on behalf of data breach victims. We are currently investigating this matter, as well as other data breaches. If you believe that your credit or debit card information may have been unlawfully accessed, please contact us to discuss your legal options.