Category Archives: Articles

Having Survived Hurricane Irene, Homeowners Now Face Unfair Insurance Practices

Hurricane Irene, with all of its devastating impact, has finally moved past the United States. Now [...]

Wal-Mart May Be Short-Changing Returns Made With Gift Receipts

When people purchase gifts for others, retailers frequently provide a gift receipt that allows returns [...]

Does Intelius Impose Unauthorized Charges On Its Customers’ Credit Cards?

The Internet continues to grow as an important commercial channel for American consumers. More than half [...]

Retailers In Massachusetts Unlawfully Collect Zip Codes From Consumers

One of the more deceptive activities in which retailers often engage is the collection of [...]

Credit Card Companies Charge Improper Foreign Transaction Fees On Domestic Purchases

Last month we reported on a number of questionable practices in which credit card companies [...]

Is Charter Communications Violating Its Price Lock Guarantee With Its New “Broadcast TV Surcharge”?

Charter Communications has recently announced that it will begin adding a new “Broadcast TV Surcharge” [...]