Zappos’ Arbitration Motion Denied

Our attornyes recently sued Zappos on behalf of the 24 million Zappos customers whose personal information (i.e. name, e-mail address, billing and shipping addresses, phone number and the last four digits of credit cards) was inadequately safeguarded and the subject of a data breach.

Zappos tried to evade responsibility by moving to compel arbitration – essentially, Zappos argued that the Zappos Terms of Service, which was hidden on their website, contained language that prevented any customers from ever suing Zappos. We opposed that motion. Yesterday, the Court agreed with us and denied Zappos’ motion to compel arbitration. Corporations often try to hide from responsibility by relying on arbitration agreement, so yesterday’s decision was a significant victory for consumers. It was a major victory for victims of the Zappos data breach, who will now get to pursue their claims in Court.

f you are a Zappos customer, and you believe you were victimized as a result of this breach, please contact us to discuss your legal options. We are in the process of litigating the case, and we look forward to providing redress to the 24 million victims.

If you believe you suffered identity theft or fraud as a result of Zappos’ data breach, please contact us today.